While some information can be updated easily on a validated Angola CNCA, other changes require in depth communication with the port authorities. If your shipment got rolled, split or one of the supporting documents changed. It is important to reach out to your CTN agent immediately to make the correction to your CNCA to ensure smooth customs clearance.
This guide explains when corrections are allowed, what can be changed and how to properly request corrections.
When You Can Request Corrections
You can request corrections to your CNCA any time before it has been validated with no fees or penalties.
If your CNCA has been validated, then you must reach out to your CTN agent to check if the correction is possible. Common correction scenarios include:
- Shipment split at a transshipment port
- Invoice values or payment terms changed
- The BL was updated with new informaiton
As long as you have supporting documentation for the correction needed, we will typically be able to request the correction to a validated CNCA and get it approved.
How to Submit a Correction Request
To request a correction to a validated CNCA you must provide:
- The bill of lading related to your shipment
- An explanation of what needs to be changed
- Supporting evidence (ex. the updated commercial invoice or bill of lading)
Corrections cannot be processed without complete and accurate shipping documents.
Summary
Corrections to a validated Angola CNCA can be made under certain circumstances. It is important to confirm all your documents are final and correct prior to submitting the CNCA for final validation to prevent additional penalties and delays.
