AfricaCTN

Cargo Tracking Note Solutions

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  • Step-by-Step Guide

CTN Procedures

Follow our comprehensive guide to complete your CTN application efficiently and avoid common pitfalls.

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Complete Process Overview

Each step explained in detail with expert tips and best practices.

Step 1

Document Collection

Gather all required shipping documents including commercial invoice, bill of lading, and packing list. Ensure all documents are complete, accurate, and consistent.

Your time
  • Expert Tips
  • Verify all document details match
  • Ensure clear, legible copies
  • Confirm these are the final documents
Step 2

Online Submission

Upload all required documents through our secure portal or send them via email.

Your time
  • Expert Tips
Step 3

Compliance Review

Our expert team will review your documents against the respective countries requirements and generate a draft CTN and invoice.

2 -4 hours
  • Expert Tips
  • Track your progress on the CTN Dashbaord
  • Have an urgent issue? Whatsapp us here
  • Monitor your inbox for receipt of the draft CTN
Step 4

Payment & Approval

Check and confirm the details of the draft CTN and process payment of the invoice.

Your time
  • Expert Tips
  • Double check names, dates and shipment details
  • Contact us if you notice discrepancies
  • Pay via WT, credit card or PayCargo
Step 5

Submission & Validation

Once all steps are complete, we’ll submit the CTN to the authorities for approval.

24-48 hours *
  • Expert Tips
  • Wait while our team handles submission directly with the authorities
  • Watch your inbox for the validated CTN
Step 6

Digital Delivery

Your CTN certificate will be emailed to you immediately once released by the authorities.

Instant
  • Expert Tips
  • A printed copy is not required, the digital file is sufficient
  • Keep the file on hand for smooth customs clearance

Best Practices

Follow these guidelines to ensure smooth processing.

Timing Considerations

Plan your CTN application timing to avoid shipping delays.

Common Issues Prevention

Avoid the most frequent causes of delays and rejections.

  • Mismatched values across documents
  • Incomplete or missing documents
  • Providing the final documents for the shipment

Document Accuracy

Ensure all shipping documents are accurate and consistent across all paperwork.

  • Verify cargo descriptions match
  • Check weight and measurements across documents
  • Confirm destination port details
  • Review invoice values and currency

Additional Support Services

Free services to ensure your success.

Pre-Application Consultation

Get expert guidance before starting your application.

Available 8a-5p CST
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Document Review

Unsure if the CTN is required? We will let you know.

Anytime
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Our Process Guarantee

24-48 Hours *

Maximum processing time

4.9/5

Customer satisfaction

24/7

Emergency support via Whatsapp

4.9/5

Customer satisfaction

24/7

Whatsapp support

24-48 Hours *

Maximum processing time

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Generate your Draft CTN

Submit your documents and we'll start your CTN right now

Required Documents: Bill of Lading (BL), Commercial Invoice, Freight Invoice

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Everything You Need to Know About CTNs

A quick, easy-to-read guide explaining what a CTN is, how it works and why it’s essential for exports to Africa.

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