+ AfricaCTN Support

Contact Us & Get Expert Help

25+ Countries Covered Response Within 2 Hours Expert Compliance Support
Trusted by shippers in ๐Ÿ‡บ๐Ÿ‡ธ Houston, USA ๐Ÿ‡ฌ๐Ÿ‡ง London, UK ๐Ÿ‡ฆ๐Ÿ‡ช Dubai, UAE ๐Ÿ‡ฎ๐Ÿ‡ณ Mumbai, India ๐Ÿ‡ญ๐Ÿ‡ฐ Hong Kong ๐Ÿ‡ฉ๐Ÿ‡ช Hamburg, Germany ๐Ÿ‡ณ๐Ÿ‡ฑ Rotterdam, NL ๐Ÿ‡ซ๐Ÿ‡ท Paris, France
Multiple Ways to Reach Our Team
Phone Support
+1 (281) 477-3233
Monโ€“Fri, 8:00 AM โ€“ 5:00 PM CST
Call Now
Email Support
info@africactn.com
Response within 2 business hours
Send Email
Start Application
Get a Free Draft CTN
Begin with just your Bill of Lading
Begin Now
United States Office
Address
12337 Jones Rd, Suite 414
Houston, Texas 77070
Established
Since 2010
Business Hours
Monday8AM โ€“ 5PM CST
Tuesday8AM โ€“ 5PM CST
Wednesday8AM โ€“ 5PM CST
Thursday8AM โ€“ 5PM CST
Friday8AM โ€“ 5PM CST
SaturdayClosed
SundayClosed
๐Ÿ“ง International clients are served across all time zones โ€” emails are aimed to have responses within 2 business hours.
Serving Shippers Globally
  • ECTN, BESC, BSC, FERI, BIETC, ACD & CNCA certificates
  • 25+ African destination countries covered
  • Free draft CTN โ€” start with just a Bill of Lading
  • Corrections & urgent processing available
  • Serving NVOCCs, freight forwarders & shippers
  • Clients in US, UK, UAE, India, Germany, HK & more
View All Countries โ†’
Frequently Asked
View All FAQs โ†’
What documents do I need to start a CTN?
We can begin your draft CTN with just a Bill of Lading. A Commercial Invoice and Packing List may also be required depending on the destination country.
How quickly can I get my CTN certificate?
Most certificates are issued within 24โ€“48 hours of receiving complete documentation. Urgent processing is available on request.
Do you serve international clients outside the US?
Yes โ€” we serve shippers and freight forwarders globally including clients in the UK, UAE, India, Germany, Hong Kong, Netherlands, France, and many other countries.
What if there's an error in my CTN?
Contact us immediately. We handle corrections and amendments promptly โ€” the sooner you flag an error, the faster we can resolve it before cargo arrives at port.
Do I pay before receiving my draft CTN?
No. We prepare a free draft for your review first. You only pay once you confirm the accuracy and wish to proceed to final validated issuance.
Which certificate type does my shipment need?
It depends on the destination country. Browse our Country Guides or contact us and we'll identify exactly which certificate your shipment requires.